Terms of service
Terms of Service
Last updated: June 4, 2026
Welcome to BaseState. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, subscriptions, content, features, and any purchases made through our website.
By accessing our website, placing an order, creating an account, or using any of our services, you agree to be bound by these Terms, our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced on our website.
If you do not agree to these Terms, please do not use our website or purchase our products.
1. Online Store Terms
By using this website or purchasing from BaseState, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you have permission from a parent or legal guardian.
You agree to use our website and services only for lawful purposes and in accordance with these Terms. You may not use our products or website for any illegal or unauthorized purpose.
2. General Conditions
We reserve the right to refuse service, cancel orders, limit quantities, or restrict access to our website at any time if we believe an order or account may be fraudulent, abusive, unlawful, or in violation of these Terms.
You agree not to copy, reproduce, resell, exploit, or misuse any part of our website, products, branding, content, images, copy, or services without our written permission.
We may update, suspend, or discontinue any part of our website or services at any time without notice.
3. Accuracy, Completeness, and Timeliness of Information
We aim to provide accurate and up-to-date information, but we do not guarantee that all information on our website is complete, current, or error-free.
Information on this website is provided for general informational purposes only and should not be relied upon as the sole basis for making health, lifestyle, or purchase decisions.
Any historical information on our website is provided for reference only and may not be current. We reserve the right to update or change website content at any time, but we are not obligated to do so.
4. Product Information
BaseState products are wellness products intended for personal use. Product descriptions, images, ingredients, pricing, availability, and promotions may change at any time without notice.
We make every effort to display product images and information accurately, but we cannot guarantee that colors, packaging, or visual details will appear exactly the same on every device or screen.
We reserve the right to limit sales of our products to any person, region, or jurisdiction, and to limit quantities purchased per order or customer.
5. Health and Wellness Disclaimer
The information on this website is for general informational purposes only and is not medical advice.
Statements made on this website have not been evaluated by the Food and Drug Administration or any similar regulatory authority.
BaseState products are not intended to diagnose, treat, cure, or prevent any disease.
If you are pregnant, nursing, taking medication, have a medical condition, or are unsure whether our product is right for you, please consult a qualified healthcare professional before use.
6. Pricing and Availability
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product, offer, promotion, or service at any time.
We are not liable for any price changes, product changes, product discontinuation, or unavailability.
Any offer made on our website is void where prohibited by law.
7. Orders, Billing, and Account Information
You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all orders placed through our website.
We reserve the right to cancel or limit orders if we believe the information provided is inaccurate, incomplete, fraudulent, or suspicious.
If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at checkout.
8. Shipping
Shipping times, delivery estimates, and shipping costs are described in our Shipping Policy. Delivery times are estimates only and may vary depending on your location, carrier delays, customs, weather, or other circumstances beyond our control.
Please make sure your shipping address is correct before placing your order. BaseState is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
9. Refunds and Returns
Refunds, replacements, cancellations, damaged items, and missing orders are handled according to our Refund Policy.
Please review our Refund Policy before placing an order so you understand the conditions that apply to refunds and replacements.
10. Subscriptions and Recurring Orders
If subscription options are available, you may purchase BaseState products as a recurring subscription. By subscribing, you authorize us or our payment provider to charge your selected payment method at the frequency shown at checkout until you cancel.
You are responsible for managing your subscription, including pausing, skipping, updating payment details, or canceling before the next billing date.
Canceling a subscription stops future charges and shipments. It does not automatically refund orders that have already been processed, shipped, or delivered.
If a payment fails, we may attempt to process the payment again or contact you to update your payment information. We may pause or cancel your subscription if payment cannot be completed.
11. Optional Tools and Third-Party Services
We may provide access to third-party tools, apps, payment processors, tracking services, or other third-party services. These tools are provided “as is” and “as available” without warranties or guarantees from BaseState.
Your use of third-party services may be subject to separate terms and privacy policies from those providers. BaseState is not responsible for the content, accuracy, availability, security, or practices of third-party services.
12. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for convenience only.
We do not control and are not responsible for third-party websites, products, services, policies, or content. You access third-party links at your own risk.
13. User Comments, Reviews, and Submissions
If you submit reviews, comments, feedback, suggestions, photos, testimonials, or other content to BaseState, you grant us the right to use, edit, publish, display, reproduce, and distribute that content in connection with our website, marketing, products, and services.
You agree that your submissions will not violate the rights of any third party, contain false or misleading information, include unlawful or harmful content, or contain viruses or malicious code.
We may monitor, edit, or remove user-submitted content at our discretion, but we are not obligated to do so.
14. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
15. Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.
16. Prohibited Uses
You agree not to use our website, products, or services for any prohibited purpose, including but not limited to:
- Violating any applicable laws or regulations
- Infringing on intellectual property rights
- Submitting false, misleading, or harmful information
- Harassing, abusing, defaming, or discriminating against others
- Uploading or transmitting viruses, malware, or harmful code
- Scraping, harvesting, or collecting data without permission
- Attempting to interfere with the security or functionality of our website
- Using our website or products for fraudulent or unauthorized purposes
We reserve the right to terminate or restrict access to our website or services for violating any prohibited uses.
17. Intellectual Property
All content on our website, including text, graphics, images, product names, logos, branding, design, icons, and other materials, is owned by or licensed to BaseState and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, or exploit any part of our content without our prior written permission.
18. Disclaimer of Warranties
To the fullest extent permitted by law, our website, products, and services are provided on an “as is” and “as available” basis.
BaseState does not guarantee that our website will be uninterrupted, secure, error-free, or that any results from using our products will meet your expectations.
We do not make warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
19. Limitation of Liability
To the maximum extent permitted by applicable law, BaseState and its affiliates, owners, employees, contractors, suppliers, and partners shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of our website, products, or services.
Where liability cannot be fully excluded, BaseState’s total liability shall not exceed the amount you paid for the product or service giving rise to the claim.
Nothing in these Terms limits liability that cannot be limited or excluded under applicable law.
20. Indemnification
You agree to indemnify and hold harmless BaseState, its affiliates, owners, employees, contractors, suppliers, and partners from any claim, demand, loss, liability, or expense arising out of your breach of these Terms, your violation of any law, or your violation of the rights of a third party.
21. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.
The remaining provisions shall continue to be valid and enforceable.
22. Termination
These Terms remain effective unless terminated by either you or BaseState.
You may stop using our website and services at any time. We may terminate or restrict your access to our website or services if we believe you have violated these Terms.
Any obligations or liabilities incurred before termination shall survive termination.
23. Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website, constitute the entire agreement between you and BaseState regarding your use of our website, products, and services.
24. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which BaseState operates, without regard to conflict of law principles.
If you are located in the European Union, European Economic Area, United Kingdom, or another jurisdiction with mandatory consumer protection laws, these Terms do not limit any rights you may have under those laws.
25. Dispute Resolution
If you have a concern or dispute, we encourage you to contact us first so we can try to resolve the issue informally.
Any disputes that cannot be resolved informally shall be handled according to applicable law and the consumer protection rights available in your country, state, or region of residence.
26. Changes to These Terms
We reserve the right to update, change, or replace these Terms at any time by posting the updated version on our website.
It is your responsibility to review these Terms periodically. Continued use of our website or services after changes are posted means you accept the updated Terms.
27. Contact Information
If you have questions about these Terms of Service, please contact us at support@base-state.co or through the Contact Us page on our website.