Privacy Policy

Last updated: June 4, 2026

1. Introduction

This Privacy Policy explains how BaseState (“BaseState,” “we,” “us,” or “our”) collects, uses, stores, and discloses your personal information when you visit our website, place an order, contact us, create an account, subscribe to emails, or otherwise use our services.

For the purposes of this Privacy Policy, “you” and “your” refers to you as a website visitor, customer, subscriber, or any other person whose personal information we collect.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal obligations, or how we process personal information.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page. If changes are significant, we may provide additional notice where required by applicable law.

3. Personal Information We Collect

We may collect personal information from you when you interact with our website, place an order, contact customer support, sign up for emails, create an account, or otherwise use our services.

The personal information we may collect includes:

• Contact information: such as your name, email address, phone number, billing address, and shipping address.
• Order information: such as products purchased, order history, shipping details, returns, refunds, and customer support requests.
• Account information: such as login details, account preferences, and saved information if you create an account.
• Payment information: payments are processed by secure third-party payment providers. We do not store full credit card numbers on our own systems.
• Device and usage information: such as IP address, browser type, device type, pages viewed, referring pages, interactions with our website, and other analytics data.
• Marketing information: such as email preferences, subscription status, and interactions with marketing emails or advertisements.
• Communications: such as messages, emails, reviews, feedback, or other content you send to us.

4. How We Collect Personal Information

We collect personal information in several ways, including:

• When you provide it directly, such as when placing an order, creating an account, subscribing to emails, or contacting us.
• Automatically through cookies, pixels, analytics tools, and similar technologies when you use our website.
• From third-party service providers, such as payment processors, shipping providers, analytics providers, advertising platforms, and ecommerce tools used to operate our store.

5. How We Use Your Personal Information

We use your personal information to operate, improve, and provide our website, products, and services. This may include using your information to:

• Process and fulfill orders
• Confirm payments and prevent fraud
• Ship products and provide tracking information
• Provide customer support
• Manage refunds, replacements, and returns
• Create and manage customer accounts
• Send transactional emails, such as order confirmations and shipping updates
• Send marketing emails if you have opted in or where permitted by law
• Personalize your website experience
• Analyze website performance and customer behavior
• Improve our products, website, and services
• Comply with legal, tax, accounting, and regulatory obligations
• Protect our rights, customers, website, and business

6. Cookies and Similar Technologies

Like many ecommerce websites, we use cookies and similar technologies to operate and improve our website.

Cookies may help us remember your preferences, keep items in your cart, understand how visitors use our website, improve performance, measure advertising, and provide a better shopping experience.

We may also allow third-party service providers, including analytics and advertising partners, to use cookies, pixels, or similar technologies on our website.

You can usually control or disable cookies through your browser settings. Please note that blocking or deleting cookies may affect certain website features and functionality.

For information about cookies used by Shopify, you can review Shopify’s cookie information on Shopify’s website.

7. Email Marketing

If you subscribe to our email list, we may send you marketing emails about BaseState products, offers, updates, and related content.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at support@base-state.co.

Even if you unsubscribe from marketing emails, we may still send transactional or service-related messages, such as order confirmations, shipping updates, or customer support responses.

8. How We Share Personal Information

We may share personal information with third parties when necessary to operate our business, provide services, fulfill orders, comply with legal obligations, or protect our rights.

We may share information with:

• Service providers: such as payment processors, shipping carriers, fulfillment partners, email providers, analytics tools, customer support tools, hosting providers, and ecommerce platforms.
• Marketing and advertising partners: to help measure and improve advertising, where permitted by law.
• Professional advisors: such as lawyers, accountants, consultants, insurers, and auditors.
• Legal authorities: when required to comply with laws, regulations, subpoenas, court orders, or legal processes.
• Business transfers: in connection with a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or similar business transaction.

We do not sell your personal information in exchange for money. However, certain privacy laws may define some advertising or analytics activities as a “sale,” “sharing,” or “targeted advertising.” You may have the right to opt out of such activities depending on where you live.

9. Third-Party Services

Our website may use third-party services to support payments, shipping, analytics, advertising, email marketing, customer support, and other functions.

These third parties may collect or process personal information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites, apps, or services.

10. Data Security

We use commercially reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your personal information.

11. Data Retention

We retain personal information for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and operate our business.

The length of time we keep personal information may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

12. Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of 13, or under the applicable age of consent in your jurisdiction.

If you believe that a child has provided personal information to us, please contact us at support@base-state.co and we will take appropriate steps to delete the information where required by law.

13. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

• The right to access or know what personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of personal information
• The right to receive a copy of your personal information
• The right to object to or restrict certain processing
• The right to opt out of certain targeted advertising, sale, or sharing activities where applicable
• The right to withdraw consent where processing is based on consent

These rights are not absolute and may be subject to limitations under applicable law.

To exercise your privacy rights, please contact us at support@base-state.co.

14. U.S. State Privacy Rights

If you reside in certain U.S. states, including California, Colorado, Connecticut, Virginia, Utah, or other states with applicable privacy laws, you may have additional rights regarding your personal information.

These rights may include the right to know, access, correct, delete, obtain a copy of, or opt out of certain uses of personal information, including targeted advertising or certain data sharing activities.

We will comply with applicable state privacy laws where required.

15. California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Depending on how you interact with us, the categories of personal information we may collect include identifiers, commercial information, internet or electronic network activity, geolocation-related information, and inferences drawn from your activity.

We collect and use this information for the purposes described in this Privacy Policy, including order fulfillment, customer support, marketing, analytics, fraud prevention, and legal compliance.

California residents may request access, deletion, correction, or opt-out rights where applicable by contacting us at support@base-state.co.

16. European Union, EEA, and UK Privacy Rights

If you are located in the European Union, European Economic Area, or United Kingdom, you may have additional rights under applicable data protection laws, including the GDPR or UK GDPR.

These rights may include the right to access, correct, delete, restrict, object to processing, request data portability, and lodge a complaint with a data protection authority.

Where required, we process personal information based on legal bases such as performance of a contract, consent, legitimate interests, legal obligations, or other lawful grounds under applicable data protection laws.

17. International Transfers

Your personal information may be processed, stored, or transferred in countries other than the country where you live. These countries may have data protection laws that differ from those in your jurisdiction.

Where required by law, we use appropriate safeguards for international transfers of personal information.

18. Behavioral Advertising and Analytics

We may use analytics and advertising tools to understand how visitors use our website, measure marketing performance, improve our services, and show relevant ads.

These tools may collect information through cookies, pixels, device identifiers, or similar technologies.

You may be able to adjust your cookie settings, browser settings, or advertising preferences to limit certain tracking activities.

19. Do Not Track

Some browsers offer “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, our website may not respond to all Do Not Track requests.

20. Complaints

If you have a complaint about how we handle your personal information, please contact us first at support@base-state.co so we can try to resolve your concern.

Depending on where you live, you may also have the right to lodge a complaint with a local data protection authority or privacy regulator.

21. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: support@base-state.co